Outsourcing
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TOI’s capabilities, proven project/program management skills and the ability to integrate technology with business processes make TOI your natural choice as BPO partner. TOI offers BPO services across a range of functions; including claims processing, billing, human resources and payroll, finance, procurement and manufacturing. As our offerings grow, we commit to bringing operational excellence to reengineer your business processes for optimal service, quality and cost.
TOI is the choice for Software Outsourcing. We have advanced skills on dynamic platforms such as PHP, Cold Fusion and .NET. We focus on Internet enabled application development and bring businesses knowledge services as well as technical experience to this domain. This expertise is backed by successful software projects for business around the globe.
We have extensive experience in CRM, Help Desk, Financial Applications, Back Office Applications, Legacy Migrations, Product Engineering, Enterprise-wide IT outsourcing program management and EAI. The company has a strong team of engineers and architects working on the Microsoft, Linux and Java platform backed by a management team with many years of experience.
We deliver business results and performance improvement by bringing complex technologies together to maximize compatibility, interoperability, and enterprise-wide information management. Our flexible and seamless systems integration capabilities include:
- Requirements analysis
- Planning, designing and implementing custom application systems and information infrastructures
- Implementing, extending and enterprise software packages for return on investment
- Integrating software, hardware components and network components
- Enterprise Application Integration
- Training, knowledge transfer and change management
- Ongoing systems and applications management and maintenance
TOI provides business process outsourcing and management solutions in the Healthcare, Insurance, Finance and Legal services sectors. The following describes some of the BPO services offered within each vertical.
- Health Care Services
Medical Coding, Medical Billing, Health Claims Processing (HCFA1500, UB92 & CMS), TPA (Third Party Administration) Operations, Dental Claims Processing, Ambulatory Services, Clinical Lab/Diagnostic Report Management
- Insurance Services
Claims Processing, Proposal/Application forms processing
- Finance & Accounting Services
E-Accounting/Book Keeping, Invoice tracking and follow-up, AP & AR aging analysis, Check processing
- Documents Management Services
Forms Processing, Data Processing, Electronic Recognition: OCR & ICR Processing (Handwritten, Machine Print, Reader Response)
- Legal Services
Legal Transcription, Legal Billing
For more information please visit our BPO division Datagrid Services Pvt. Ltd.
- Transaction Processing Services
- Finance & Accounting Services
E-Accounting/Book Keeping, Invoice tracking and follow-up, AP & AR aging analysis, Check processing, reconciliation, fixed asset accounting, payroll, taxation, Billing, claims processing
- Data Empowerment Services
- Litigation support services
Legal Transcription, Legal Billing, Logical document determination, Objective & subjective coding, Bates capture, Legal research & analytics, Archival & tagging, Deposition summarization
- Product content management services
Services offered - Content conversion, cleansing, enrichment and structuring; datasheet creation, product classification and taxonomy development (UNSPSC, RUS), Industry segment classification (SIC/NAIS), digital imaging
- Data processing services
Data entry, data conversion, data cleansing, form processing, address verification (PAF)
- Reporting and analytics
Content harvesting, Web research, data analytics and reporting
For more information please visit our BPO division Suprawin Technologies Ltd.
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